Terms and Conditions(Terms”)

Last updated: 9-8-2025

Please read these Terms and Conditions (Terms”, “ Terms and Conditions” )carefully before using the takeletloose.com website (the Service ” ) operated by Let Loose LLC ( “ us ”, “ we” , or our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

Communications

By creating an Account on our service, you agree to subscribe to newsletters, marketing, or promotional materials and other information we may send. However, you may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Purchases

If you wish to purchase any product or service made available through the Service ( “ Purchase ” ), you may be asked to supply certain information relevant to your Purchase, including but not limited to your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.

The Service may employ third-party services to facilitate payment and complete Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Mobile Terms of Service

The Let Loose mobile message service (the "Service") is operated by Let Loose (“Let Loose”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Let Loose’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Let Loose through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Let Loose. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18667595946 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Let Loose mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance email hello@takeletloose.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

RETURN POLICY

You are entitled to an exchange or refund within 30 days of your purchase. The product must be returned unused, in its original packaging, including all labels. Please note that shipping costs (original and return) are non-refundable.

Return Address:

[Insert Return Address]

C/O Let Loose LLC

Availability, Errors, and Inaccuracies

We constantly update our product and service offerings. However, there may be errors in product descriptions or inaccuracies. We reserve the right to update information and correct errors at any time without prior notice.

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions through the Service will be governed by separate rules. If you participate, please review the applicable rules as well as our Privacy Policy.

Accounts

When you create an account, you guarantee that you are over the age of 18, and that the information you provide is accurate and current. You are responsible for maintaining the confidentiality of your account and are liable for all activities under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

SMS Terms

By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice. Continued use after any change to these SMS Terms means you accept them.

By opting in, you agree to receive recurring SMS/text messages from or on behalf of Let Loose LLC at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders).

Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details.

To opt out, reply “STOP” to any message. For help, contact us at hello@takeletloose.com.

Let Loose LLC is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages.

If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law.

For details on how we collect, use, and protect your data, see our [Privacy Policy](https://takeletloose.com/policies/privacy-policy).

Copyright Policy

We respect the intellectual property rights of others. If you believe your work has been infringed on, please submit a claim via email to hello@takeletloose.com, with the subject line: Copyright Infringement ”. Include a detailed description of the alleged infringement.

Intellectual Property

The Service and its original content (excluding user-generated content) are the exclusive property of Let Loose LLC and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

Links To Other Websites

Our Service may contain links to third-party websites. Let Loose LLC is not responsible for the content or privacy practices of these third-party sites.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without notice, for any reason, including but not limited to a breach of the Terms.

Indemnification

You agree to defend, indemnify, and hold harmless Let Loose LLC, its licensors, employees, and agents from any claims, damages, or liabilities arising from your use of the Service.

Limitation Of Liability

In no event shall Let Loose LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill.

Disclaimer

The Service is provided AS IS” and “ AS AVAILABLE” . Let Loose LLC makes no warranties regarding the Service’s operation or availability.

Governing Law

These Terms are governed by the laws of [Insert State], without regard to conflict of law provisions.

Changes

We reserve the right to modify these Terms at our sole discretion. Any changes will be notified at least 30 days before they take effect.

Contact Us

If you have any questions about these Terms, please contact us at hello@takeletloose.com.

You can update further details, such as the return address and the state for governing law, as necessary for LetLoose LLC.